Inquiries about Products and technologies

Inquiries from the Website

  • We strive to promptly answer any inquiries. However, please note that it may take some time depending on the contents.
  • We reply to customers by e-mail for the purpose of answering the inquiries of each individual person. We answer the inquiries from every aspect with the utmost care and attention.
  • The disclaimer clauses in "Notes on Use" apply with regards to our responsibility related to our answers.

Entering inquiry contents

  • Please avoid typing in half-size katakana and external characters (registered characters).
  • When you cannot send inquiries with the form, please submit them to us by e-mail.
  • We endeavor to protect the information entered in the inquiry form by methods such as encryption using security technology. In addition, we strictly handle the personal information provided.

Inquiry form

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Metawater Privacy Policy

We make every effort to protect, manage, and handle your personal information collected through our website. Please refer to the open link in new windowPrivacy Policy.