Inquiries about Products and technologies

Inquiries from the Website

We strive to promptly answer any inquiries. However, please note that it may take some time depending on the contents.
We reply to customers by e-mail for the purpose of answering the inquiries of each individual person. We answer the inquiries from every aspect with the utmost care and attention.
The disclaimer clauses in "Notes on Use" apply with regards to our responsibility related to our answers.

Entering inquiry contents

Please avoid typing in half-size katakana and external characters (registered characters).
When you cannot send inquiries with the form, please submit them to us by e-mail.
We endeavor to protect the information entered in the inquiry form by methods such as encryption using security technology. In addition, we strictly handle the personal information provided.

Inquiry form

Please click the "confirmation" button after filling in the required items on the following inquiry form.

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Inquiry contents Required

Metawater Privacy Policy

We make every effort to protect, manage, and handle your personal information collected through our website. Please refer to the Privacy Policy.