Inquiries about Products and technologies
Inquiries from the Website
- We strive to promptly answer any inquiries. However, please note that it may take some time depending on the contents.
- We reply to customers by e-mail for the purpose of answering the inquiries of each individual person. We answer the inquiries from every aspect with the utmost care and attention.
- The disclaimer clauses in "Notes on Use" apply with regards to our responsibility related to our answers.
Entering inquiry contents
- Please avoid typing in half-size katakana and external characters (registered characters).
- When you cannot send inquiries with the form, please submit them to us by e-mail.
- We endeavor to protect the information entered in the inquiry form by methods such as encryption using security technology. In addition, we strictly handle the personal information provided.