Risk Management

Risk Management

The METAWATER Group has established METAWATER Group Risk Management Regulations. By systematically recognizing, and appropriately evaluating and managing various risks that may affect Group business, we are striving to prevent risks before they occur,
or reduce losses arising from the occurrence of risks, and maintain and expand the Group's corporate value.
We have also established a Risk Management Subcommittee within the Sustainability Committee to develop and strengthen systems to respond appropriately to individual risks, and to systematically prove worthy of stakeholders’ trust.

In addition, we have established regulations, standards, and manuals for responding to accidents, environmental issues, as well as health and safety issues, including METAWATER’s Business Continuity Plan (BCP), Compliance Regulations, and Information Security Policy, in order to respond swiftly and appropriately to individual risks.

Risk is divided up into external and business environments, and business environments are further divided up into three categories, with a total of 22 risk items. Each division and center identifies risks according to this risk classification. The various identified risks are evaluated from the five perspectives of profit and loss, assets, trust, human life, and business continuity, and priority is set according to the degree of risk impact.
In addition, METAWATER defines "priority response risks" as those having a particularly large impact, and strives to respond appropriately to risks by sharing and managing risk response plans, risk occurrence status, countermeasure implementation status, and results throughout the company.

BCM (Business Continuity Management) Initiatives

Initiatives for BCM

In order to strengthen its Business Continuity Management (BCM), the METAWATER Group has formulated a Business Continuity Plan (BCP) tailored to its business characteristics. In addition, the BCM Promotion Subcommittee convenes regularly to improve the effectiveness of the BCP.
In fiscal 2020, in anticipation of concerns with business continuity due to the impact of COVID-19, initial response training was conducted by members of the Crisis Management Team (CMT), and briefings were held mainly remotely for manager candidates of local emergency response headquarters. Efforts were also made to incorporate responses to COVID-19 into BCP procedures.
From fiscal 2021 onward, METAWATER has been promoting further penetration, familiarization, and improvement of the effectiveness of BCP by introducing various types of training, expanding the number of trainees, and providing education using video materials, in order to respond to variations in damage assessments. To prevent the spread of COVID-19, the METAWATER Group has established an emergency response headquarters headed by the President, and has been swiftly implementing and continuing various countermeasures.
In light of METAWATER's social mission as a company involved in water and environmental infrastructure, the entire company has been working to prevent the spread of COVID-19 to ensure business continuity and employee safety.

Initial response training

Initiatives to support BCP of municipal water supply business

ARAO WATER SERVICE (AWS), of which METAWATER is the representative company of the SPC, operates a water supply business through DBO in Arao, Kumamoto Prefecture. When the Arao Municipal Enterprise Bureau conducted training in the use of BCP, AWS provided support using ICT to gather information as quickly as possible, and to secure management resources (people, heavy machinery, parts, etc.) necessary for recovery. By sharing local information (plant monitoring screens, timelines, TODO lists, etc.) in real time with Head Office (Tokyo) and our Kyushu Office (Fukuoka), etc., METAWATER aims to reduce the time required for recovery and realize a high-speed response following supply issues.

Site (Arao) information is acquired in real time at Head Office (Tokyo).